FAQ
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1. What types of support services do you offer?
We provide a range of personalised support services including personal care, meal preparation, domestic assistance, community participation, overnight support, and more — all tailored to meet your individual needs and goals.
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2. How do you create a support plan for each client?
We work closely with you and, if applicable, your NDIS planner to understand your unique goals, preferences, and needs. Together, we develop a personalised plan that promotes independence, dignity, and quality of life.
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3. Are your support workers trained and qualified?
Yes, our team is fully trained, qualified, and committed to delivering respectful, professional, and compassionate care at all times.
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4. Can your services be tailored to fit my schedule?
Absolutely! We offer flexible scheduling to accommodate your lifestyle, preferences, and any specific support needs you may have.
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5. How do you ensure client safety and privacy?
Client safety and privacy are our top priorities. We follow strict protocols, maintain confidentiality, and create a supportive environment that respects your rights and dignity.
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6. How can I get started with your support services?
Getting started is easy! Simply contact us for an initial consultation where we’ll discuss your needs and goals. From there, we can help you develop a personalised support plan and guide you through any necessary paperwork, including liaising with your NDIS planner if applicable.